Frequently Asked Questions

Have a question? We're here to help. If you don't find your answer here, feel free to contact our support team.

General

What is Paytins?: Paytins is a comprehensive financial technology platform that serves two core purposes. For developers, we offer a powerful suite of APIs to build custom financial applications. For entrepreneurs and businesses, we provide "Paytins Store," a white-label platform to launch full-featured digital storefronts that can sell both products and services.
Who is Paytins for?: Paytins is for everyone from solo entrepreneurs to large tech companies. Our platform is designed for: 1) Entrepreneurs and merchants who want to launch a professional online store without any coding. 2) Developers and businesses who need robust, reliable APIs to integrate payments and financial services into their existing applications.
Do I need to choose between using the API or Paytins Store?: Not at all. They are designed to work together. Paytins Store is built on our own powerful APIs. You can start with a simple store and later use our APIs to build custom extensions or a mobile app that connects to your store's data.

What is a "white-label" store?: White-label means your store is 100% your brand. We handle all the technology in the background, but your customers will only see your logo, your colors, and your custom domain (e.g., www.yourbrand.com.ng). The Paytins name never appears on your storefront.
Do I need coding skills to use Paytins Store?: No, absolutely not. Paytins Store is a no-code platform. You can build and manage your entire store using our visual, drag-and-drop editor. If you can use a computer, you can launch a store.
Can I just offer services without selling my own products?: Yes! This is a key feature. You can launch a digital service hub to offer Bill Payments, Gift Cards, and Crypto services to your community and earn a commission on every transaction, without needing to manage any physical inventory.
How do I earn money from the built-in services?: For every bill payment, gift card sale, or crypto transaction processed through your store, you earn a pre-defined commission. You can track all your earnings, from both product sales and service commissions, in one unified dashboard.

How secure is the Paytins platform?: Security is our highest priority. We are PCI-DSS compliant and use bank-grade encryption (AES-256) for all data in transit and at rest. Our platform is continuously monitored and audited to protect against threats and ensure the highest level of security.
Do you store my customers' sensitive data?: We tokenize sensitive information like card numbers. This means we do not store the raw card details on our servers, which significantly reduces risk and helps you maintain compliance. We handle the security so you can focus on your business.

What programming languages do you support?: We provide robust, well-documented SDKs for popular languages including Node.js, Python, Java, and PHP. Our REST API is also framework-agnostic and can be integrated with any language capable of making HTTP requests.
Do you offer a sandbox environment for testing?: Yes, every developer account comes with a fully-featured sandbox environment. You can test your integration, simulate all API calls, and build your application with test data without moving any real money.